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Questions about registering to the site and subscribing to an FRG.

Category Questions

Must the Sponsor Database be uploaded for Family Members to gain access?

Yes. The only way to subscribe to a Unit's vFRG site is to identify yourself against the Sponsor Database. The information your site is for the members of the FRG only. It is not for general broadcast. To ensure that only members of the FRG have access to the site, the system uses the Sponsor Database to validate the identities of subscribers.

If our unit is currently deployed to Iraq, do we annotate IRAQ (OCONUS) or do we annotate our home installation, Fort Hood, TX (CONUS)?

The “Find an FRG” list will be based on your home installation. In this case, you would annotate Fort Hood, TX.

What if a user does not have the Soldier’s Social Security Number?

There is no way to subscribe to a site without having the Sponsor's last four digits of the SSN as this is how the system validates your connection to the unit. You will need to contact your Sponsor for this information.

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