Is the vFRG system secure?
[6/23/2016]

Yes. The three web systems supporting the U.S. Installation Management Command (including the ACS Staff, Army OneSource, and Virtual Family Readiness Group web systems), have been through extensive security and threat vulnerability testing to protect the users and information. IMCOM received an Authority to Operate (ATO) for all of these web systems in compliance with the Department of Defense (DoD) Information Assurance Certification and Accreditation Process (DIACAP). The full three year ATO was granted in FY09 and is scheduled for another review in FY12.
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Who serves as the unit Site Administrators?
[8/6/2005]

The site administrators are chosen by the unit. They should be active participants in the unit and will be approved by the unit commander. The selected site administrators should have basic computer knowledge, dedication to the unit, and a sense of accountability to the Soldiers and families of the unit. It is recommended that more than one site administrator be chosen for each unit to share the duties.
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What responsibilities do the Site Administrators have?
[8/16/2006]

Site Administrators are chosen by the unit commander. The commander will decide what specific responsibilities the Site Administrators will have. Generally speaking, Site Administrators will be responsible for actions such as: adding content to the unit website, monitoring discussions and forums, and approving users for the unit's webpage.
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Do we have to fill out the Sponsor Database Template with everyone in the Unit, including the ones who have already registered?
[1/30/2012]

For any individual upload, no. If you have a Company joining your Unit, you can create a database of just those Company members and use the "Add Sponsors" option to add them to your Sponsor Database. Your current Sponsor Database will be kept and the new people will be added to it. For other instances, instead of trying to determine which Sponsors are and are not already in the system, we recommend that you upload your entire Unit roster to the system. This will not adversely affect anyone already registered, but will ensure that your list is complete.
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Do I really have to enter all of our Sponsors into the Sponsor Database? Our unit is quite large and that will be difficult for us.
[1/6/2010]

We do understand that for some FRGs, the Sponsor Database will be quite large. However, this roster already exists in each unit and can easily be converted to the Sponsor Database Template. The only way for users to subscribe is to identify themselves with a Sponsor in the Sponsor Database. By uploading that list to the Army FRG site, this process can be automated. Rather than having to look up each subscriber on a piecemeal basis, the system will automatically match the Sponsor's information to the Sponsor Database and when there is a match, automatically approve the subscription. Similarly, the Sponsor can then write up his or her list of Family Members and add those to the "Sponsor Others" list. When those Family Members subscribe to the FRG, they will be compared against the Sponsor Others list and when there is a match, be automatically approved. The FRG Admin will always receive notice of when someone has requested a subscription to the FRG, including automatic approvals. If there is no match with the Sponsor Database, the FRG Admin will then be able to manually add a Sponsor and approve the request through the Subscription List. Too, the database can be uploaded in steps. If you have a large list and need to compile it by hand, you can do part of it now, upload just that part, and then upload the rest of it later. Please note that the information for the database is quite minimal needing only the Sponsor's first name, last name, last four, and UIC for the unit (that last will be the same for everyone.) The development of the Sponsor Database was to help automate the process of approving subscriptions to your FRG. In order to do that, the system needs to know who your Sponsors are. For more information about how to convert your Alpha Roster into a Sponsor Database, download the following file: Upload the Sponsor Database
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Are we going to have to upload the data from the "Sponsor DB Template" to the vFRG system ourselves or do you just need us to send the finished file?
[1/30/2012]

You must complete your Sponsor Database according to the Template. Do not change the formatting of the Template in any such as by adding borders, colors, shading, fonts, centering, etc. Then, you'll go into your vFRG and then into the Control Panel for that FRG. There, you will see the "Sponsor" control panel. In the Sponsor control panel, there is a link, "Upload Sponsor DB." Click on that to upload the Excel spreadsheet you've created. For more information about how to convert your Alpha Roster into a Sponsor Database, download the following file: Upload the Sponsor Database
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What is a UIC?
[3/16/2007]

UIC stands for “Unit Identification Code.” The UIC is a six-character, alphanumeric code that uniquely identifies each Active, Reserve, and National Guard unit of the Armed Forces.
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Must the Sponsor Database be uploaded for Family Members to gain access?
[1/30/2012]

Yes. The only way to subscribe to a Unit's vFRG site is to identify yourself against the Sponsor Database. The information your site is for the members of the FRG only. It is not for general broadcast. To ensure that only members of the FRG have access to the site, the system uses the Sponsor Database to validate the identities of subscribers.
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